Reviews & Reputation Management
BUSINESS REVIEWS & REPUTATION MANAGEMENT SERVICES
BUSINESS REVIEWS & REPUTATION MANAGEMENT SERVICES
We provide three professional services to meet your needs.
Social Media and Online Business Reviews have changed Local Marketing.
Social media has shifted the power dynamic between customers and businesses and put more control in the hands of the customer.
In the past, when a customer had a bad experience with a brand, their story was confined to a small group of family and friends. Now, with dozens of social media platforms at their fingertips, an angry customer can broadcast their opinion for millions of users to see.
However, this is not all bad news for businesses. The way a business responds to negative reviews creates a unique opportunity for them to put their core values on full display. Carefully crafted responses that are candid, understanding and solutions-oriented go a long way to building trust and credibility.
Jeff Bezos, the founder of Amazon said, “If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.”
At adamplifi, we offer continuous monitoring of reviews so that you don’t have to worry about tracking every possible place someone could comment on your business. This also ensures that questions and negative comments that could damage your reputation don’t fall through the cracks.
Our reputation management services include strategies to boost the overall quantity of reviews so that potential customers get a complete and accurate picture of your business.
“If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.”— Jeff Bezos, founder of Amazon
Our full-service solution, ReviewLead, monitors and grows your reviews. Win the trust of new customers, collect valuable feedback, and show up where people are looking.
Industry leading DIY tools to monitor and acquire reviews.
Written reviews are like fax machines; old tech, unshareable and 30% (min) are fake.
Drive sales and brand trust with something customers want: VIDEO REVIEWS.
Drive sales and brand trust with something customers want: VIDEO REVIEWS.
Our Full service solution, ReviewLead, is all you need. Let us do the work, so you can focus on your business.
Our Full service solution, ReviewLead, is all you need. Let us do the work, so you can focus on your business.
ReviewLead uses your happy customers to win new customers. We monitor what people are saying about you online and improve your ability to respond quickly if you get a negative review.
ReviewLead also captures neutral or negative experiences before your customer provides a review so you can work directly with the customer to improve their impression of your business.